| Q What condition are your items in? |
| All are items are brand new and 99% are factory sealed unless otherwise specified. |
| Q How much is postage? |
| We charge fixed shipping of £2.00, no matter how many items you order or where in the world you want them shipped to you will never pay more then £2.00. |
| Q What region are your dvds? |
| All our dvds are Region 2 (UK) unless otherwise specified. |
| Q What region are your video games? |
| All our games are PAL (UK) region unless otherwise specified. |
| Q Do you dropship? |
| Yes we dropship at no extra charge for you, simply add the comment on the order "dropship" and change the delivery address. |
| Q How long does shipping take? |
| Most items are posted out the same day as payment is received and shipping takes 2-3 days for UK, dvd boxsets take 7-14 days to arrive to the UK as these are imported, worldwide shipping times vary. |
| Q Will I have to pay import charges on any items? |
| Never, all import/custom charges are prepaid by us. |
| Q What payment methods do you accept? |
| We accept the following credit and debit cards; Visa, Mastercard, Maestro, Switch and Solo. |
| Q Do you accept returns? |
| All our items are covered under our 7-day return to base policy, please contact us if you wish to return an item. |