Gamers247

Instruction BookletKeep for future reference

Gamers247Player information

Contents

Your questions. The answers. Choose a chapter to turn the page.

Contents / Player information1

Player informationQuestions & answers

About Us

Who are Gamers247?

That's us! Gamers247 began as a small market stall selling boxed video games before moving online on 11 July 2004.

We have always been passionate about gaming. Our aim is to make video games more affordable for gamers worldwide while sharing our love of games.

About Us

What do we sell?

We sell activation keys. When you buy a game from us, you receive a unique code that you can redeem on the distribution platform listed on the product page to download the full game.

We also sell software activation keys, which can be used to unlock full versions of trial software. Check the individual product page for details.

SteamSteam GiftEpic GamesEA appUbisoft ConnectGOGBattle.netWindows licenceDRM FreeXboxPlayStation NetworkNintendo eShop

About Us

Why buy from us?

  1. We have been trading online since 2004.
  2. We have thousands of satisfied customers worldwide.
  3. Our prices are guaranteed to be at least 10% lower than those on the official distribution platforms, excluding sales.
  4. We are just as passionate about gaming as you are.

About Us

How can you offer your products so cheaply?

We have been part of the video game industry since 2004. Over that time, we have built direct relationships with publishers, allowing us to buy at wholesale prices and pass the savings on to you.

Products

What are activation keys and DRMs?

An activation key is a unique digital code that you redeem on the platform listed on the product page to access the advertised game or software.

The Platform / DRM filter helps you choose the service or licence type you need, such as Steam, EA app, GOG or Xbox. Check the product page for the exact platform, supported devices and any region restrictions before buying.

Some listings, such as Steam Gifts, use a different delivery method rather than a redeemable key. The product page explains what you will receive.

SteamSteam GiftEpic GamesEA appUbisoft ConnectGOGBattle.netWindows licenceDRM FreeXboxPlayStation NetworkNintendo eShop

Products

What is Steam?

Steam is Valve's digital distribution platform for video games. It launched in September 2003 to provide automatic updates for Valve's games and later expanded to include games from other publishers.

Products

What is the EA app?

The EA app is Electronic Arts' platform for downloading and playing games on supported Windows PCs and Macs. It has replaced Origin.

Sign in with the same EA Account you used for Origin to access your existing games and content.

Products

What is GOG?

GOG.com is a digital games store offering DRM-free games for Windows, macOS and Linux. Check each game's product page for the operating systems it supports.

Products

What is Ubisoft Connect (formerly Uplay)?

Ubisoft Connect is Ubisoft's digital gaming platform. It provides game access, multiplayer and social features, and achievements across supported platforms.

Products

What is Battle.net?

Battle.net is Blizzard Entertainment's online gaming platform. It combines digital game distribution with online play, social features and account services.

Products

What is the Epic Games Store?

The Epic Games Store is Epic Games' digital storefront for Windows and macOS. It launched in December 2018 and is available through a website and a desktop launcher.

The launcher is used to download and play games purchased through the store.

Products

What is an Xbox digital code?

An Xbox digital code is redeemed to a Microsoft account to access the game or content described on the product page.

Redeem your code at xbox.com/redeem. Make sure you are signed in to the correct Microsoft account before confirming, as redeemed codes cannot be transferred to another account.

Check the listing for the supported console or device and any region restrictions. An Xbox listing does not automatically mean the game includes a PC version.

Sales

What payment methods do you accept?

We accept major credit and debit cards, including Visa, Mastercard, American Express, Discover, Diners Club and Maestro.

We also accept Shop Pay, Apple Pay and Google Pay.

Sales

Can I trust you with my credit card details?

Payments are processed through our SSL payment gateway, so our staff do not see the payment details you enter.

Sales

When do you take payment?

Your credit or debit card is charged only when your order is ready to be dispatched.

Sales

How quickly will I receive my key?

Instant Delivery: these items have a key available for delivery once your order and payment have been processed.

On Order: these items are not available for immediate delivery. Your order will be fulfilled when stock becomes available, which can take longer than our usual processing time.

We aim to process orders within 10–20 minutes. This is a processing target, not a guaranteed stock-arrival or delivery time. Some orders may need additional verification to help prevent fraud; we will let you know if further checks are required.

Instant DeliveryOn Order

Sales

What is your refund policy?

Digital Keys / Downloads.

Due to the unique nature of the item, we cannot offer refunds for mistakes in purchase, please verify this is the exact item you want before checking out. Under the rare circumstances where a product does not work as sold please contact us so we can arrange a refund or replacement* (we may request further evidence of this in the form of photos/screenshots).

*Please Note: We cannot offer a refund/replacement if you have already redeemed the key.

Sales

How can I contact you?

Please email sales@gamers247.co.uk with any enquiries. You can also use the contact form in the dropdown menu.

We aim to reply as soon as possible. We are based in the UK, so please bear UK local time in mind when waiting for a response.

ContentsGamers247 / Instruction booklet2