How Do I Download?


Step 1: Identify what type of product you have purchased from the email we sent you.

Step 2: Select the type of key from the list below and follow the instructions to obtain your product. 

If you have purchased software from us in the form of an activation key please select the correct title below for instructions.

 Steam Key

If you don't have a Steam account:

  1. Create a new account here
  2. Download and install Steam.
  3. Launch Steam and log into your Steam account
  4. Click on '+Add a game...' in the bottom left corner
  5. Enter your activation key.
  6. You will then see your game in the 'Library' - click on 'Install'.
  7. Once installed, click 'Play'.

If you already have a Steam account, follow steps 3 onwards.

     Steam Gift

    1. If you don't already have it installed, download and install the Steam client from here
    2. Launch the Steam client software and log into your Steam account.
    3. Click the link we sent you by email.
    4. Follow the onscreen instructions to complete the process.
    5. DO NOT PRESS "REJECT" WHEN REDEEMING, OR YOUR GAME WILL BECOME IMPOSSIBLE TO ACTIVATE.

     EA / Origin Key

    • Origin redemption instructions can be found here
    • EADM keys can be redeemed here
    • Once redeemed they will be added to your Origin account.

    The Sims 3 and Expansions.

    • Go to the official Sims website here 
    • log in or create an account.
    • Go to My page > My Account > Register a Game
    • The "Register a Game" is for activating the base game , while the Expansions and DLCs get activated in the section "Redeem a Code".

     XBOX Live Key

    This key will either allow you to download and play the full game or activate points/months on your XBOX Live account.
    • Redemption instructions can be found here

     Batlle.net Key

    Download and play the full game from the Battle.net servers.
    • Redemption instructions can be found here

     Uplay Key 

    • Open the Uplay client and log in.*
    • Click on GAMES tab.
    • Click on the ACTIVATE PRODUCT button. 
    • Enter your code in the "Activation Product" field. 
    • Click OK at the bottom of the Uplay Product Activation page. This will activate the game on your Uplay account. 

    *If you are new to Uplay please download the client and create an account at uplay.com. 

      Telltale Key

    1. Go to here
    2. Create a new account or log in
    3. Enter the key we sent you and click "Redeem!"

     GOG Key

    1. Go to here
    2. Create a new account or log in
    3. Enter the key we sent you and click "Redeem!"

     

    1. Go to here
    2. Enter the key we sent you and click "Enter!"
    3. Select Vudu to add film to library

     Acronis True Image 2017

    • You can download the Acronis True Image 2017 Trial here
    • Create an Acronis Account here
    • Launch the Acronis True Image 2017 program, enter your subscription key and hit the Register button.

     Bitdefender Antivirus Plus 2017

    • Enter your email address and activation key here
    • Once you enter your email address and activation key, hit the green Get Subscription button. You should then see a Congratulations message and a button for downloading and installing Bitdefender.

     Bitdefender Internet Security 2015

    • You can download the Bitdefender Internet Security Trial here

     CyberGhost VPN

    • To register your CyberGhost subscription key, you will need a Cyberghost account. You can sign up for a free Cyberghost account here
    • Once you have created a CyberGhost account, go to My Account on the CyberGhost website and log into your account.
    • Once you on the My Account page, click the link for 'I already have an activation key' and enter your subscription key to activate your subscription.

     McAfee AntiVirus Plus

    1. Go to here
    2. Enter your product key located in the email we sent you.
    3. Follow the on-screen instructions to get set up with McAfee AntiVirus Plus.

     McAfee Internet Security

    1. Go to here
    2. Enter your product key located in the email we sent you.
    3. Follow the on-screen instructions to get set up with McAfee Internet Security.

     McAfee LiveSafe

    1. Go to here
    2. Enter your product key located in the email we sent you.
    3. Follow the on-screen instructions to get set up with McAfee LiveSafe.

     McAfee Total Protection

    1. Go to here
    2. Enter your product key located in the email we sent you.
    3. Follow the on-screen instructions to get set up with McAfee Total Protection.

     Microsoft Windows 8.1

    1. In order to upgrade your system to Windows 8 or Windows 8.1 please follow these instructionshere
    2. In order to do a clear installation of the system please follow these instructions here

     Norton Internet Security

    • You can download the Norton Internet Security Trial here
    • If you already have Norton installed and wish to renew follow these steps;
    1. Start your Norton product.
    2. Next to Subscription Status, click Renew.
    3. In the box, type the renewal code, and then click the arrow button. If you cannot find the box to enter the code, click I have a key or code to enter.
    4. Click Finish.

     Norton 360

    • You can download the Norton 360 Trial here
    • If you already have Norton installed and wish to renew follow these steps;
    1. Start your Norton product.
    2. Next to Subscription Status, click Renew.
    3. In the box, type the renewal code, and then click the arrow button. If you cannot find the box to enter the code, click I have a key or code to enter.
    4. Click Finish.

     Norton AntiVirus

    • You can download the Norton AntiVirus Trial here
    • If you already have Norton installed and wish to renew follow these steps;
    1. Start your Norton product.
    2. Next to Subscription Status, click Renew.
    3. In the box, type the renewal code, and then click the arrow button. If you cannot find the box to enter the code, click I have a key or code to enter.
    4. Click Finish.

     Norton Utilities

    • You can download the Norton Utilities Trial here
    • If you already have Norton installed and wish to renew follow these steps;
    1. Start your Norton product.
    2. Next to Subscription Status, click Renew.
    3. In the box, type the renewal code, and then click the arrow button. If you cannot find the box to enter the code, click I have a key or code to enter.
    4. Click Finish.

     Norton Mobile Security 3.0

    • You can download the Norton Mobile Security Trial here

     Norton Anti-Theft

    1. Go to here
    2. Follow the on-screen instructions to create a new Norton Account or log into an existing one.
    3. Enter your product key located in the email we sent you.

     Norton Tablet Security

    1. Go to here from your tablet
    2. Follow the step guide and enter your product key located in the email we sent you.

    Webroot SecureAnywhere AntiVirus

    1. Start by creating your account on the Webroot SecureAnywhere Online Portal where you can manage the security on all your devices and access your secure passwords.
    2. After clicking Download Now, click Save and make note of where the file is saved to your computer.
    3. Locate the file you saved on the desktop or in the location you specified and double-click the file to start the installation.
    4. When prompted, enter the key we sent you by email.
    5. Continue to follow the instructions as they appear.

    Microsoft Office

    1. Go to www.office.com/setup and follow the on-screen instructions.
    2. Enter your 25-character activation key that we sent you by email.
    3. Sign in with or create your Microsoft account.

    MAGIX Movie Edit Pro 2016

    1. Go to here and download the software.
    2. Now double-click on *.exe file to start the installer.
    3. The installation guide will appear. Simply follow the instructions on the screen to complete the installation process and then click “Continue“. All files are copied to the hard drive.
    4. Once the installation is complete, confirm by clicking “Finish“. You can start the program at any time using the Windows “Start“ menu.
    5. The serial number (located in the email we sent you) is required when you start the program for the first time. Enter the number in the activation window under “Serial number“. You will then be able to register with MAGIX using an e-mail address.

    Publishers